Drug Screen Information – IMPORTANT INFORMATION!! PLEASE READ!!
Order your drug screen online as directed by your Program Coordinator.
After you have submitted your order, please access your email account that you provided with your order to obtain the Electronic Authorization Form and drug screen collection site location that you selected. You may also obtain a copy by logging into your Complio account.
Your Registration ID will expire 5 calendar days after your order was submitted. This is including weekends and holidays, so be careful when ordering.
Please be sure to check your SPAM and JUNK MAIL Folders. If you have not received your Electronic Authorization Form within 2 hours of placing your online order please call American DataBank at 1-800-200-0853.
If you take your Registration ID to a Patient Service Center OTHER than the location you selected during your order, you may be subject to additional collection fees.
You MUST complete your drug screening within 5 days of ordering. If you do not get your drug screening done within 5 days, YOU WILL BE REQUIRED TO ORDER AND PAY FOR A NEW DRUG SCREENING.
Your results will be reported directly to American DataBank within one to three business days of your drug testing. These results will be sent electronically to you and your school.
At the facility, if you are not able produce a urine sample when requested, call ADB at 1-800-200-0853 on how to proceed. The lab will run extensive tests to verify if the drug screen is negative/positive/dilute.
For Negative Results - a fax is sent from Quest to American DataBank to input the results. For Dilute Results - you must contact American DataBank at 1-800-200-0853 for further instructions. For Positive Results - the results are forwarded to the Medical Review Officer. The Medical Review Officer will contact you for verification of any prescription drug you may be taking to show a false positive. After discussion, the Medical Review Office will send a fax to American DataBank to input the results and close the order. If the order is positive the Medical Review Office will list the drug that is positive.
